Effortless Remote Hands Operations
We handle all the hands-on tasks for your IT infrastructure on the East Coast Area.
Effortless Remote Hands Operations
We handle all the hands-on tasks for your IT infrastructure on the East Coast Area.
What Can Our Remote Hands Team Do for You?
Equipment Installation & Setup
Our technicians can rack and stack servers, install cables, and configure hardware to your specification.
Power Cycling & Reboots
If a server or network device needs a restart, we can power cycle it for you on request, reducing downtime.
Hardware Troubleshooting
From diagnosing connectivity issues to checking hardware faults, our team is ready to assist.
Cabling & Connectivity Management
Need cable replacements, patch panel adjustments, or network connections? We handle it efficiently.It's like having a trusted technical person physically on-site at your data center. When your IT gear needs attention but you can't be there, our technicians perform tasks directly on your behalf, acting as your local presence to keep things running smoothly.
Our pricing is straightforward, operating on a pay-as-you-go model with no contracts. Service is billed at our standard hourly rate, with a one-hour minimum per request. Subsequent time for the same task is billed in 30-minute increments, ensuring you only pay for the time utilized.
For standard or scheduled tasks, we typically dispatch for the next business day or coordinate a time that works best for your team, and for critical, service-impacting emergencies, our goal is to have a technician on-site within 4 hours of your request.